From: Michelle Brewer [mailto:email@example.com]
Sent: Thursday, June 26, 2008 11:23 PM
Subject: problem with ring
I wanted to send an email to let you know about a problem that has occurred with my fiance's previous wedding band that has a superfit mechanism.
Eric bought his superfit ring in 1999 in Austin , Tx . when he and his first wife married in 1999. His ring finger has an enlarged knuckle due to a broken finger from a soccer accident many years ago.
He started having problems with the ring falling off due to the clasp mechanism not staying shut. This happened all the time, and caused a huge amount of stress as he was always having to be very careful with it as not to lose it. Many times he said he had to
backtrack his steps to look for it as he realized it was not on his finger. Eric is very meticulous with his possessions, and takes excellent care with them. He is 39 now and probably the only person I know that still has his first CD he purchased when he was 13, and there is not a scratch on it. And I am completely serious. He stopped wearing his ring in 2003 when he and his wife divorced.
When we got engaged last year, it never occurred to me about his knuckle being a problem for a wedding band. I had forgotten about his knuckle. He brought this to my attention about 3 months ago that he had to have a special ring that opened to allow for it. This was when he told me about the problems he had with his previous wedding ring. I reassured him that we would figure it out, and that the ring I put on his finger on our wedding day he WOULD not have those issues.
I began doing research on all the options available for rings for people with enlarged knuckles. I have learned a lot in my quest for information and although a man's wedding band can be way less expensive than a woman's engagement ring, the sentimental value can never be replaced if lost.
I felt it would not be fair to complain about this problem without making the company aware that manufactures the mechanism.