Collateral damage, the cost borne by the consumer in their quest for profits...
Ralph Nader, and the Ford Pinto come to mind.

E. M. Kleidon , Washington State
Hi there,
I am yet another miserable purchaser of a superfit shank. Yes, I have another story of my ring falling off (in a very large field) and having a tortuous time searching for it – I am so lucky that I found it.

I also am being repeatedly told by my jeweler that superfit says I have not maintained it properly…which is completely untrue.

Can you reuse the gold from a superfit shank in making yours?
Thanks so much for your time.
 
At least their gold is good that much I know, we have melted many of them over the years.

Rick, Plano, Texas

My wife has an arthritic knuckle on her ring finger and we have tried all solutions to customize her shank so she could wear her engagement ring comfortably and securely. 

First we tried the springs on the inside of the band which quickly broke.  Next we tried the Fingerfit and repeatedly unclasped.  We had the mechanism adjusted several times and within a week it would start to fail again. 

A local jeweler then suggested the SuperFit - they stated that we would never have an issue again.  What a misstatement!  After a few months the SuperFit mechanism started to open unexpectedly so of course we went back to the jeweler and had to have the mechanism fixed.  Every 4 - 5 months the shank would start to fail and we would have to take the ring back to a jeweler to be repaired.  The constant fear we had was that the SuperFit would fail and the ring would be lost.  Well, our fears were realized one day.  My wife called me from work and asked that I search the house for her ring.  It was no where to be found and we ended up filing a police report because we would have to file an insurance claim.

The insurance adjuster called after we filed to let us know that we were not covered for a lost ring - that our coverage was for stolen property.  Please ask questions about your coverage so you don't ever have to go through this with you insurance company after the fact. 

I researched the internet for a better solution and found Ringlock

The Ringlock mechanism is a great design and I believe we now have a long lasting solution for my wife (we purchased a new ring for her).

Allan was great to work with and he did wonderful work for us.

As a former owner of a SuperFit ring, I will add my two cents.

I broke the main knuckle on my ring finger many years ago. Actually, I shattered it, and went through surgery and a lot of rehab. It's permanently large, and barely bends. When I got married several years ago, we looked for an option, and the only one our jeweler knew of was SuperFit, so that's what we went with. Within six months, I was having issues with it. The locking mechanism didn't take long to become loose. After eight months or so, it was really bad. At one point, it simply unlocked and fell off, right in the middle of a city park. I was mortified, and spent half an hour searching for it in the grass. Fortunately, I found it. I had trouble with it for for the next few years.

Not only that, but when I contacted SuperFit about it, the response I got was less than desirable. The product is SUPPOSED to have a lifetime warranty, but I was bluntly told that I must not have properly maintained my ring. I found that laughable, seeing as how I had trouble with it less than a YEAR after I bought it. It wasn't the response I was expecting, given what I had paid for it.

Recently, I remarried, so this time I decided to seek out an alternate option. I came across the PFF that was mentioned above, and researched that. I can tell you, this locking mechanism is superior. I am wearing one right now. It's very different than the SuperFit, and I think it's a lot more secure.

So yes, it may be a bit more expensive, and I guess it's more difficult to buy as well, but keep in mind that it's made by an individual who takes great pride in his work, and will support it 100%. I'm sold.

Regards,

Eric

Date: 8/17/2008 11:50:57 AM
Author:chelsea3
Greetings everyone! I have large knuckes and my jeweler showed me the Superfit ring shank (which opens and closes on your finger so that you don't have to go over the knuckle) and I was wondering what your opinions are about this product. Is there anyone that had this product installed on their ring and either loves or hates it? Is there anyone out there that has read something about it either good or bad? I have already read the past posts on PS about the different types of ring shanks. My jeweler is specifically recommending Superfit. I am concerned because I saw a video on 'You Tube' that was created by a competitor of Superfit claiming that in a vibration test, the shank opened and the ring fell off.

What are your opinions please! Any help, comments or suggestion would be greatly appreciated. Thanks in advance Chelsea

My husband had a super fit ring f that did not work out well for him at all. (previous marriage) The mechanism failed after only a couple of months of wear!!! He had to rertrace his steps many times to go and find the ring in a parking lot, etc.... He is very meticulous with his things and did nothing to abuse the ring to cause it to come open. This happened with NORMAL day to day activities. Putting his hand into his pocket to get his keys out, etc... 

I did much research on what was available in regards to rings for large knuckles..... No way did I want the same issue for the ring I put on his finger! I found the Perfect fit ring mechanism a SUPERIOR product. If you look at the difference in the way the mechanisms close, it is pretty obvious to see why the super fit fails, and the Perfect fit ring does not. When I put the ring on his finger and closed the clasp on our wedding day, it closed so loud that you can hear it on the video that was taken. I smiled very big, as I am CONFIDENT this ring WILL NEVER fall off. If I were you, do your due diligence and research. You will see the difference!!

By the way....I also contacted Super fit when I began my research on rings, and I got a very nice letter that basically blew me off. Great customer service.